We try to serve You at our best, please contact our office in Hong Kong for any questions, requests or inquiries, even if it is a matter for other offices to handle.
联系我们
我们尽力为您服务,如有任何问题,要求或查询,请联系我们在香港的办事处,
即使是其他办事处处理。
We try to answer each telephone call, but if the office is unmanned
we ask you to send us an email instead.
+852 530 00 69 25
You can also use the contact form, it will reach our staff
in HK even if the office is unmanned.
FREQUENTLY ASKED QUESTIONS
01. Do you sell material internationally?
Yes, both PowerPoint presentation and the student paper copy which includes a written test can be shipped.
02. Who should I contact if I have any queries?
Our office in Hong Kong is at your service.
03. How can I cancel or change my order?
If order is set, the fee for cancelling 14-8 days prior to set date is 40% of the agreed price,
If order is set, the fee for cancelling less than 7 days prior to set date is 80% of the agreed price,
other expenses as tickets and such are charged with 115% of actual cost.
Change date, no fixed charge applys, call us for more information.
04. How can I return a product?
Within 30 days you will be refunded 85% of product cost.
Returns must be shipped to the office which shipped the products, shipping is on your own expense.
05. How long will it take to get my package?
Different in different countrys, Maximum 10 working days is general for standard shipping.
Instructor Company Limited Hong Kong
Central Tower 28, floor 20
Queen Road, Central
Hong Kong
(+852) 530 00 69 25
info(@)instructor.company
Instructor Company London UK
(+44) 744 846 74 56
info_uk(@)instructor.company
Instructor Company Budapest HU
(+36) 1 872 65 99
info_hu(@)instructor.company
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